Doing the business

Openreach believes strongly in the value and importance of our copper infrastructure in the fixed line market and we closely monitor the impact of market forces and new technologies on copper lines within the MPF, WLR and ISDN2 portfolios for ourselves and our customers.

The ongoing recession of course has had an impact. As
households scrutinise their outgoings, some decide that
second lines may no longer be necessary and for those
who find themselves in the unfortunate position of losing
their job, some telephony expenses may become difficult
to justify completely.

But of course economic challenges are not the sole
preserve of domestic households and during the recession
we have seen businesses cut back on fixed lines as they
seek to reduce costs and lay off staff...Read more

The essential guide to WLR3

Many of our customers have already made the switch to WLR3 and are enjoying the benefits of more control, new market opportunities...Read more

Getting the most from the Openreach portal?

A host of new information has been added to the portal which provides details of...Read more

Other news

We’ve got the KnowHow

Dear Customer

It's fair to say the recession has taken its toll on many facets of our lives. This edition of Exchange looks to highlight increased value Openreach can bring to customers, notably in its WLR Premium Line product plus two offers in support of our new Ethernet Access Direct (EAD) offering - the first a "try before you buy" opportunity and the second an incentive scheme for EAD (Metro).

Finally, there are highlighted benefits of switching from WLR2 to WLR3 plus initiatives that look to help our customers through easier use of Openreach's portal.

I hope you enjoy this edition of Exchange.

Best wishes
Steve Robertson

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