Whether you have a question, comment, suggestion or complaint,
choose from one of the options below.
Residential customers
Call 150 from a BT landline, from non BT lines or mobiles please use 0800 800 150
Business customers
Call 152 from a BT landline, from non BT lines or mobiles please use 0800 800 152
General enquiries
Call 020 7356 5000
Text phone users can contact BT by prefixing the number with 18001 e.g. 18001 020 7356 5000
For enquiries relating to products & services, billing and payments, complaints etc please visit the Contact Us facility on BT.com
For corporate enquiries only write to us at our registered office:
BT Group plc,
BT Centre,
81 Newgate Street,
London EC1A 7AJ
Registered in England and Wales No. 4190816
EEE producer registration number : WEE/AH0065TW
Select your area of interest from the list below:
Corporate newsroom - journalists only
Society & environment - BT's corporate social responsibility