For beginners

Becoming confident in using the internet can help you stay in touch with friends and family, manage your bills, go shopping, watch TV, and lots more. We've brought together some tips to help newcomers get the most from the online world.

The What you need to get started section explains the equipment you need to get online and how to use it. Go to Internet basics for an overview of the most common things people use the web for. In What you can do online, you’ll find suggestions for what you can use the internet for – like paying your bills, shopping, or watching TV programmes.


Help someone get online

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The Get IT Together handbook

Welcome to the BT Get IT Together handbook, your printable guide to getting online. It's packed full of hints and tips with lots of space to make your own notes.

We're here to help

Go to our Help and support section for tips and advice on making this site easier to use, using our services, understanding impairments, and contacting us. To get in touch right now, use the Email, Chat or BSL links.