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Am I eligible for BT Basic?
You can usually get BT Basic if you are claiming one of the benefits below:
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Income Support
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Income-based Jobseeker’s Allowance
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Employment Support Allowance (Income related) or
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Pensions Credit (Guaranteed Credit)
Please note: If you get benefits with similar names, this does not mean you will be eligible for BT Basic. Also, not everyone on these benefits will be able to get BT Basic. You can see a full list of conditions on page 7 of the BT Basic leaflet, available online and by post upon request.
If we haven’t sent you a letter telling you that we are transferring you to BT Basic, you must fill in an application form and send it back to us.
