BT commissions research into business approach to needs of older and disabled customers

BT has commissioned ICM Research to conduct a survey amongst opinion formers and stakeholders to better understand how businesses address the needs of their older and disabled customers.

The survey focuses on communications and technology companies.

The survey is currently underway via email and phone. If you have received an email from ICM Research asking you to complete a survey, please feel confident that it is a legitimate request. BT is keen to understand your opinions related to this matter.

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