New look website

If you’ve got as far as this news item, chances are you’ve noticed that we’ve refreshed the look and feel of the site to make it easier to navigate and find the information that’s helpful to you.

Our customers tell us one of their biggest needs is finding the right product – and this has been a key driver for the refresh.

We’ve made it easier to find your nearest Try Before You Buy Centre where you can try out products to make sure you choose one that really suits your needs before you go ahead and buy it.

We’ve added the locations of BT Stores in large shopping precincts where you can talk to BT advisers face-to-face.

We’ve worked closely with the online BT Shop to provide clear guidance on useful features of individual phones and to make the purchase journey a lot easier. Click through from the ‘Easy to use phones’ banner.

We’ve also created a clearer zone for you to find useful publications to download among many other improvements. Have a look around the site and see what catches your eye; we’ll continue to work at making it as interesting and useful as possible so set www.bt.com/inclusion as one of your favourites to come back again soon.

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