Our commitment to you
BT has been providing dedicated assistance and services for older and disabled customers since 1984.
We are committed to helping older and disabled customers make the most out of our products and services, and overcome communication challenges wherever possible.
This includes consulting with our customers and their representatives on current and future services and new innovations. We do this in a number of ways:
Social services, healthcare and independent living professionals are all part of our professional contacts network, which provides a forum for knowledge sharing and expert feedback.
We consult with disabled customers.
Our BT Disability User Panel, which includes disabled employees, who can provide early feedback on new products and initiatives form BT.
We work with many relevant organisations and meet with them on a regular basis.
In this section you will find more on our commitment to this work.
