Useful downloads
This is our download page, where relevant guides and documents are freely available to open and read, or save to your computer.
Some downloads are available in different versions. This includes the PDF format, which requires Adobe Acrobat Reader to view. If you do not have this you can download Acrobat Reader for free. Online conversion tools are also available for Adobe PDF documents. This conversion service will convert to text Adobe PDF files that are in English and most West European languages. PDF files can be downloaded and sent to Adobe for conversion to HTML or text. e-mail to: pdf2html@adobe.com or pdf2text@adobe.com.
- Designs on a Bigger Market: A guide to inclusive design
- Communications Solutions
- The internet: it's easier than you think
- Update
- Product user guides
- Connections
- Sound Connections
- Communication Choices: For deaf or hard of hearing people
Designs on a Bigger Market: A guide to inclusive design
This introductory guide provides an overview of what inclusive design is all about. it gives advice on how to get started, introduces the online Inclusive Design Toolkit, offers a number of examples of success and suggests where you can go for more detailed information. Click on the link below to download a copy.
Download Designs on a Bigger Market, PDF (2.5Mb)
Communication Solutions
BT’s guide for people who find using the telephone more difficult. This booklet covers both standard and more specialised products and services from BT. We hope that it will be of interest to all our customers, and offer extra support and advice to those who find communication slightly more difficult.
Although everything covered can be found on this website you can download the Communication Solutions booklet:
Communication Solutions, PDF (3.8Mb)
Communication Solutions, RTF (rich text file) (82.5 Mb)
You can also order Communication Solutions in Large Print, Braille and Audio CD
The Internet: It's easier than you think
This guide shows how straightforward getting online with a computer really is - and hopefully will inspire you to explore an exciting new range of activities that can improve the way you live, work and organise your life. Click on the links below to download a copy:
Download 'The Internet: It's easier than you think' PDF version (722kb)
(Requires Adobe Acrobat Reader)
Update
This leaflet is sent to customers with their bills giving the latest news on products, services and special offers. If you have missed your latest copy then they can be downloaded from www.bt.com/update
Copies are also available in Braille, large print and audio by calling 0800 800 150.
Product user guides
The latest product guides can be downloaded for free from www.bt.com/userguides
Connections Spring 2009 Edition
BT’s newsletter for healthcare professionals.
Download Connections newsletter PDF version (980Kb)
Sound Connections
BT’s guide to hearing better on the phone. Recommended by Hearing Concern LINK, it gives practical advice on using a phone with or without a hearing aid. Click on the links below for either a PDF or Microsoft Word version of the leaflet:
Download Sound Connections PDF (1.52Mb)
Download Sound Connections RTF (rich text file) (131kb)
Communication Choices: For deaf or hard of hearing people
The first in a new series, this guide offers help and advice for people who are deaf or hard of hearing. While leading on traditional telephony, this guide also explores the benefits the internet and associated technologies can offer as we endeavour to capture a full range of options that will help people to identify the right communications tools for their needs.
