Case studies

At BT we believe that our traditional products and service are still vitally important to some of our older and disabled customers in a world of changing technology but it doesn't mean that tradition can't be combined with innovation. In this section we show how some of our customers are using BT phones and services to help them live more independently.

Hearing

Texting: How Marjorie texts her Grand daughter at university

Texting: Sheila uses texting to keep independent

BT TextDirect: Helping Mrs Young get seamless connection

Amplification: Vivienne makes a call for help

Converse 1200: Mr Wilson catches up with his Grand daughters

Extension Tonecaller: helping Jean hear her telephone ring

Freestyle 710: a Hearing Therapist's view

Sight

Audio CD bills: getting information in the format you want

BT Big Button 100: Mrs Lewis uses memory buttons to keep connected

BT Big Button 100: Mrs Benson keeps in touch with her friend

Freestyle 710: Martin chooses a telephone for his Grandad

Dexterity

Inclusive design: a solution to ease Scott's dexterity difficulties  

Diverse 6210: a hands free solution for Ian

Accord 20: Headset helps Mrs Stevenson run her business 

 

See how Broadband is already helping some of our older and disabled customers.

 

In this section Home phones and more Case Studies Texting: How Marjorie texts her Grand daughter at university Texting: Sheila uses texting to keep independent Amplification: Vivienne makes a call for help Coverse 1200: Mr Wilson catches up with his Grand daughters BT TextDirect: Helping Mrs Young get a seamless connection Extension tonecaller: helping Jean hear her telephone ring Freestyle 710: a Hearing Therapist's view Big Button 100: Mrs Lewis uses memory buttons to keep connected Audio CD bills: getting information in the format you want Big Button 100: Mrs Benson keeps in touch with her friend Freestyle 710: Martin chooses a telephone for his Grandad Inclusive design: a solution to ease Scott's dexterity difficulties Diverse 6210: a hands free solution for Ian Accord 20: Headset helps Mrs Stevenson run her business Emergency alarms Mobility products Textphone communications Payphones Clearer calls Ordering from BT Communication Solutions