BT Calling Features for people with learning difficulties and mental health conditions

Corded - Cordless - Calling Features

BT Calling Features

In this section we recommend BT Calling Features for customers who have a learning difficulty or mental health condition.

Caller Display

This service lets you check if you recognise a number before you pick up the phone. As the phone rings, the number of the caller is displayed. BT's Caller Display can be useful for some people with learning difficulties or mental health conditions. For example if you feel anxious about speaking to people you don't know very well on the phone, Caller Display lets you check whether you recognise the number of the person calling, before you pick up the phone.

The service can also be helpful if you have a condition like depression which means that you sometimes don't feel well enough to take phone calls. Caller Display lets you check numbers so that you would only need to pick up important calls.

You will need either a telephone with Caller Display or special display unit. Some phones will display the name of the caller if their details are stored in the phone.