Textphones:
Making a textphone call

To make a call with a textphone:

• Dial the number remembering to use the BT TextDirect code 18001

• Wait for the other person to answer first

• They will usually type 'Hello' or 'GA'

• You can then start to type your conversation

'GA' is a shortword you will use a lot when using a textphone. It means Go Ahead and you use it to let the other person know it is their turn to type

'SK' is another popular shortword. It means Stop Keying and you use it to let the other person say goodbye before you finish your phone call

This is a list of other shortwords that you may find useful to speed up a textphone conversation:

BIBI  - Goodbye 
CD  - Could
CUL  - See you later 
COS   - Because 
HD  - Hold please 
MTG  - Meeting
NBR  - Number 
OIC  - Oh I see
OPR  - Operator 
THX  - Thanks   
SHD  - Should 
TMW  - Tomorrow
U  - You 
UR  - Your
&  - And
Q  - Question Mark (?) saves you typing in a whole question