Product and Service Information

When you buy a new phone or order a new service from BT, we provide you with a user guide. Your user guide gives you instructions on how to use your new phone or service. If you find the standard print user guide difficult to use we want to be able to help you. Follow the links below to get a user guide in your preferred format: 

Search for a BT user guide on-line

Order a user guide on audio CD, Braille or in large print