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Am I eligible for BT Basic?

We created BT Basic to help people with low incomes. It's an affordable phone service for people who get:

  • Income Support

  • Income-based Jobseeker's Allowance

  • Employment Support Allowance (Income based)or

  • Guaranted Pension Credit

If we haven't sent you a letter telling you that we are transferring you to BT Basic, you must fill in an application form and send it back to us.

 

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