How will BT Basic help me?

With BT Basic, it is easy to find out how much you need to pay

BT Basic is simple. It's a low-cost line rental service that is easy to use and understand. All phone calls are clearly priced. This means you will know what to expect when your bill comes. If you know roughly how much your bill is going to be, this will help you manage your money.

"Call My Bill" and "View My Bill"

You can use our automated service "Call My Bill" by phoning 0800 44 33 11. Call My Bill tells you how much you have spent on phone calls since you got your last bill. When you phone, choose option one and then option two and make sure you have your account number with you.

You can also manage your bill online with View My Bill.

Premium Rate Call Barring

You can use our Premium Rate Call Barring service. This means that nobody can dial expensive premium-rate numbers from your phone (numbers that start with 09). If you want to order this service, or if you would like more information about it, please phone us on 150.