BT Logo

 bt.com links > Homepage | At home | In business | About BT Search/site map | Contact us

Search 

Inclusive Communications
technology solutions

Sitemap | Contact BT

Patricia Humble

Patricia Humble using a computer

Patricia Humble received an unexpected present on her 70th birthday - a computer! Her son felt it was time for her to begin experiencing the benefits of the technology, and enjoy the independence it would give.

However, Patricia had never used a computer before, and the prospect of learning how it worked was extremely daunting. It was therefore a great relief when she heard that her local Age Concern centre in Newcastle provided internet lessons.

Since attending the sessions, Patricia is amazed at the positive impact the internet has made on her life. With a son and grandchildren in North America, it is important for Patricia to keep in touch. With the help of one of the volunteer teachers at the centre, Patricia learnt how to set up and use a webcam and e-mail.

Now, instead of only speaking to her family abroad, Patricia regularly uses the webcam to have face-to-face conversations with them! It has completely changed Patricia's life; she has the joy of seeing her grandchildren nearly everyday, even if they are thousands of miles away.

Patricia said: "It's good to be able to see the grandchildren. The webcam is very clear, so you actually do feel like they're in the room with you. It's also great to be able to show them my home and my life, by simply repositioning the webcam. It has become such a significant part of my life I would never give it up!"

For her son, who doesn't want his young children to forget their grandparents in England, the webcam chats have become an integral part of his routine, allowing him the chance to show his mum every aspect of his life, and not just tell her. Patricia's son has even asked for her opinion on decorating the house!

And it's not just the webcam that Patricia can no longer imagine life without, she has also found the speed and convenience of email a great benefit, and much prefers the immediacy of email over conventional letters. Patricia has also noticed a large reduction in her phone bills since starting to use this equipment, as she now makes far fewer international phone calls.

See also

Instant source of information

A great interest in antiques

Up-to-date with new technologies

Historical days out

Absolutely indispensable

Golden Gliders

You will be amazed!

A great hobby

 

Easy to use phones - click here
Communication Solutions - help for people with communication difficulties
BSL - click to find out more
Get TextHelp - BrowseAloud

Our commitment to older and disabled customers | Phones and more | Our Services | Try Before You Buy
Product Development | Useful websites |
Broadband from BT | Computers and more
Using computers and the Web | Research and Development from BT