Benefits of broadband:
Speech and language impairment
For many people with speech and language impairments it can be the attitude of other people that makes it hard to be understood. The Internet provides a real opportunity for having conversations on equal terms. You could use e-mail to contact businesses instead of having to make phone calls which sometimes use speech recognition systems. Messaging services and chat rooms are also great ways to keep in touch with friends and family and make new friends over the Internet.
If face to face communication is sometimes difficult when dealing with shops, banks etc., try online shopping and banking via broadband