Choosing the right broadband package

BT is one of many different companies selling broadband services, these companies are known as Internet Service Providers (ISP). You can find adverts for the different ISP's on TV, in newspapers and on the Internet. Some high street shops also sell broadband. Before you make your choice you should check what services each ISP offers.

ISPs often offer different packages that have different speeds and let you download different amounts of information each month. To help you decide which broadband package would be best for you we have put together some questions to help you think how you will use broadband and some suggestions of things to ask your ISP.

If you want Broadband from BT you can either order online or you can place your order by phone on the following numbers:

For home use
0800 800 150 or (18001) 0800 800 150 for textphone users

For business use
0800 800 152 or (18001) 0800 800 152 for textphone users

Please note that there are often additional offers for customers who order from BT online.

How will you use broadband?

Questions to ask your Internet Service Provider

In this section Broadband guide Getting connected to the internet Getting started with broadband Choosing the right broadband package Ordering BT Broadband Instructions for installing broadband Frequently Asked Questions Broadband dictionary Benefits of broadband BSL Broadband Guide Broadband Case Studies The Internet: it's easier than you think