8 May 2013
Making the connection – innovation takes centre stage for new-look NHS

BT highlights its vision for connected healthcare, how technology can really drive change and bring huge improvements – both in terms of frontline services and back-office efficiency.



African communities set to benefit from broadband internet
10 May 2013
African communities set to benefit from broadband internet

The innovative use of under-utilised or decommissioned network and IT equipment is helping to bring broadband internet access to communities across Africa.


BT sponsors ground-breaking new Science Museum gallery
8 May 2013
BT sponsors ground-breaking new Science Museum gallery

BT is to become the lead sponsor of a new £15.6 million gallery at the Science Museum in London which celebrates how innovation in communications technology has changed our lives over the last 200 years.


Global recognition for BT optical research team
16 April 2013
Global recognition for BT optical research team

Years of dedicated work researching optical communications have paid dividends for a crack team from BT Technology, Service and Operations.


Rise of the phablets
26 March 2013
Rise of the phablets

The dazzling popularity of phablets is continuing to increase with sales set to more than double this year.


Ground breaking cyber-security system from BT shortlisted for European award
7 March 2013
Ground breaking cyber-security system from BT shortlisted for European award

BT has been shortlisted for a major European award for a security system that opens up a new flank in the fight against cyber-attacks.


Apps, video and webchat: they're edging out the phone as the new ways to interact with companies
6 March 2013
Apps, video and webchat: they're edging out the phone as the new ways to interact with companies

People are increasingly turning to smartphone apps, video and webchat instead of picking up the telephone when they want to communicate with organisations.


Las Vegas showstopper points to the future of gadgets
25 February 2013
Las Vegas showstopper points to the future of gadgets

Jean-Marc Frangos is managing director, external innovation BT Technology Service & Operations (TSO). Here, he gives a round-up of the innovations seen at the Consumer Electronics Show (CES) in Las Vegas.


Research highlights growing effectiveness of webchat
08 February 2013
Research highlights growing effectiveness of webchat

The increasing use of webchat as a communications channel is having a positive impact on both contact centres and their customers.





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