This is BT
BT is one of the world’s leading providers of telecommunications services. Its main products and services are local, long-distance and international calls (with direct dial connection to more than 230 countries); telephone lines, equipment and private circuits for homes and businesses; providing and managing private networks; and supplying mobile communications services.

The telecommunications market is one of the most rapidly changing in the world today. It is an industry which affects all our lives. Telecommunications networks are society’s nervous system, critical to industrial competitiveness and social cohesion.

Our customers range from the single line domestic user to some of the world’s largest multinationals. In the UK, BT has 20.5 million domestic and 6.8 million business exchange lines. BT handles about 100 million local, national and international calls every day.

BT employs around 130,000 people.

BT was incorporated as a public limited company in the UK in 1984. It has more than 2.3 million shareholders and is listed on the stock exchanges in London, New York and Tokyo.

In 1994, BT’s UK operation became the largest single organisation in the world to receive company-wide registration under the international quality standard ISO 9001.

In the UK, BT operates under a licence, the terms of which require it to provide telecommunications services throughout the UK (with the exception of Kingston-upon-Hull, which runs its own service), publish standard terms for providing services and, year on year, reduce its prices overall in real terms for a "basket" of its main services. BT and its competitors in the UK telecommunications industry are regulated by the Office of Telecommunications (Oftel).


BT’s corporate strategy is to:
  • develop and grow new business in the UK market - now the most open and competitive in the world, with more than 150 licensed operators;
  • expand into new services such as interactive TV and multimedia; and
  • expand overseas in chosen markets, both alone and through partnerships.

BT’s 20 per cent stake in MCI Communications Corp, the USA’s second largest long-distance operator, gives it a significantly enhanced position in North America. The strategic alliance between BT and MCI has resulted in the setting up of a joint venture company - Concert - which offers a 'one-stop shopping' facility for customers with global communications needs.

In mainland Europe, BT is involved in joint ventures with Banco Santander, one of Spain’s largest banks; the German industrial group, VIAG; and with Banca Nazionale del Lavoro in Italy.An arrangement is also in place with Danish and Norwegian telecommunications operators to offer telecommunications services in the Swedish market.

In the Asia-Pacific region, BT has partners or distributorship arrangements in a number of countries, including Hong Kong, India, Indonesia, Japan, Korea, Malaysia, New Zealand, Singapore, Taiwan and Thailand.

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