Contents
| A. | Highlights and five year summary |
| Financial highlights | |
| Five year financial summary | |
| Introductory notes | |
| Cautionary statement | |
| B. | Chairman's message |
| C. | Chief Executive's statement |
| D. | Business review |
| E. | Financial review |
| F. | Directors, remuneration & corporate governance |
| Board of directors | |
| Report of the directors | |
| Corporate governance | |
| Report on directors' remuneration | |
| G. | Consolidated financial statements |
| Statement of directors' responsibility | |
| Report of the auditors | |
| Accounting policies | |
| Consolidated financial statements | |
| Notes to the financial statements | |
| United States generally accepted accounting principles | |
| Subsidiary undertakings, joint ventures and associates | |
| H. | Additional information |
| Quarterly analysis of turnover and profit | |
| Financial statistics | |
| Operational statistics and regulatory information | |
| Additional information for shareholders | |
| Glossary of terms and US equivalents | |
| Cross reference to Form 20-F | |