You can now work anywhere in the world where you can get fixed or mobile access to a communications network - so the work place can be any place.
BT has a growing new customer-base - people who work from home occasionally, those who are self-employed or running a small business from home, and companies with a workforce based outside the office.
These customers call for new products and services from BT.
And it's not a market just based in the UK - it's worldwide.
BT Highway, for example, was launched during the year, with Home Highway aimed at home Internet users and occasional home workers, and Business Highway designed to help medium-sized businesses, home workers and teleworkers.
By effectively transforming a normal telephone line into a digital Internet and multimedia connection, BT Highway users no longer have to disconnect from the Internet to use the phone or send a fax - they can surf the net, send an e-mail or a fax at the same time as making and receiving telephone calls.
Mobile phones can keep a sales force in touch with base, and the combination of mobile phones and mobile computers enables field teams to be "virtually" in the office even when they are with a customer on the other side of the world.