Shareholder Enquiries
For all enquiries about your shareholding, please call the BT Shareholder Helpline on Freefone 0808 100 4141, Fax 01903 833 062. Or from overseas: +44 1903 833 950, Fax +44 1903 833 062.
Or write to: Lloyds TSB Registrars (450)
The Causeway, Worthing, West Sussex BN99 6DA, England.
When writing, it helps if you include a daytime telephone number, so that we can contact you should further information be required.

Shareline
Lo-call 0345 010 707 (UK callers only)
Shareline reports the 9.00am BT share price each weekday, together with recorded news about the company - updated daily by 10.00am.
When you use one of BT's Lo-call 0345 numbers from anywhere within the UK, you pay only the price of a local call.*

Share Price Line
0906 8222 334 (UK callers only)
The BT Share Price Line gives real-time buying and selling prices for BT shares, plus the FT-SE 100 index and the very latest news from the stock market. This service is provided by Teleshare, London EC2A 4PF. Calls are charged at 60p per minute, including VAT.* Price correct as at May 1999.
*Different rates may apply to calls from non-BT networks.

Internet
To access the Shareholder Centre pages directly, go to www.bt.com/shares

For the benefit of blind and partially-sighted shareholders this annual review and extracts from the Notice of 1999 annual general meeting will be available shortly on audio cassette from Lloyds TSB Registrars (details above).