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A.	Highlights and five-year summary
	BT's strategy
	Financial highlights
	Five-year financial summary
	Introductory notes
	Cautionary statement
B.	Chairman's message
C.	Chief Executive's statement
D.	Business review
E.	Our commitment to society
F.	Financial review
G.	Directors, remuneration and corporate governance
	Board of Directors
	Report of the Directors
	Corporate Governance
	Report on directors' remuneration
H.	Consolidated financial statements
	Statement of directors' responsibility
	Report of the auditors
	Accounting policies
	Primary financial statements
	Notes to the financial statements
	United States Generally Accepted Accounting Principles
	Subsidiary undertakings, joint ventures and associates
I.	Additional information
	Quarterly analysis of turnover and profit
	New divisional structure
	Financial statistics
	Operational statistics and regulatory information
	Additional information for shareholders
	Glossary of terms and US equivalents
	Cross reference to Form 20-F