BT aims to be at the heart of a society increasingly rich in communications and information, helping individuals, families, communities, businesses and organisations to interact, learn and flourish to the full. We have set ourselves an ambitious vision: to be the most successful worldwide communications group. We intend to build shareholder value by seizing the many opportunities open to us in the global market; building our current business, focusing on high-growth areas; operating to the highest standards of integrity; and fulfilling our responsibilities to the communities in which we operate.