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HM Government collectively is BT’s largest customer, but the provision of services to any one department or agency of HM Government does not comprise a material proportion of BT’s revenues. Except as described below, the commercial relationship between BT as supplier and HM Government as customer has been on a normal customer and supplier basis.

BT can be required by law to do certain things and to provide certain services for HM Government. In addition, the Secretary of State has statutory powers to require BT to take certain actions in the interests of national security or international relations.
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