We are committed to supporting all
our customers and, through our Age and Disability Unit, pay special
attention to the additional requirements of our older or disabled
customers. We fund Typetalk, a text-to-voice relay service that
allows textphone users to communicate with hearing people.
We provide:
a free priority fault repair service for
housebound people;
telephones with additional
features, such as large buttons and amplification, to give
people greater freedom to communicate for themselves; and
bills and other information
in alternative formats, such as Braille and large print, for
those who find it difficult to read standard text.
Details of these and other products and
services can be found in our Guide for Older or Disabled People
viawww.bt.com
