BT Group
 
 
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2. Segmental analysis
The group provides telecommunication services, principally in the UK and essentially operated as a unitary business prior to 1 July 2000. Its main services and products are fixed voice and data calls in the UK, the provision of fixed exchange lines to homes and businesses, the supply of mobile communication services and equipment to businesses and individuals, the provision of communication services in the UK to other operators, the provision of private services to businesses and the supply of telecommunication equipment for customers' premises.

In April 2000, the group announced a restructuring whereby the group and its associates and joint ventures would be managed in several separate lines of business comprising four international businesses and two UK operating businesses, together with the group’s Concert global venture. The four international businesses, which were formed in July 2000, are: BT Wireless covering the group’s interests in mobile communications; BT Ignite responsible for broadband and internet networks; BTopenworld covering the consumer market for internet products around the world; and Yell, responsible for the classified directories and associated e-commerce businesses. The two UK operating lines of business, which were formed in autumn 2000, are a wholesale line of business covering the UK fixed network and a retail line of business responsible for marketing UK fixed-network products. In November 2000, the group announced that it intended to set up a new company, provisionally named NetCo, to operate the group’s UK fixed network. NetCo, which will be formed principally from the UK wholesale business and part of the UK retail business, is planned to be set up during the course of the year ending 31 March 2002.

The turnover of each line of business is derived as follows:
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image BT Retail derives its turnover from the supply of exchange lines to the group’s UK customers and from the calls they make over these lines, the leasing of private circuits and other private services, and the sale and rental of customer premises equipment.
image BT Wholesale derives its turnover from providing network services to BT Retail and other BT lines of business, and from interconnecting the group’s UK network to other operators.
image BT Wireless mainly derives its turnover from the calls made and received by its customers using its mobile phones, from subscription fees charged to its contract customers and from handset equipment sales.
image BT Ignite mainly generates its turnover from outsourcing and systems integration work and from the fixed network operations of the group’s European subsidiaries. The business also derives revenues from providing web hosting facilities.
image BTopenworld mainly derives its turnover from its narrowband internet access products, mainly by selling advertising.
image Yell derives its turnover from selling advertising in its classified directories in the UK and in the US.
Prior to the restructuring implemented during the year ended 31 March 2001, the group was managed as a unitary business providing an integrated range of services. For the purposes of exercising day-to-day managerial and budgetary control, however, the business was divided internally into divisions but these divisions were not self-standing businesses. Control was exercised by comparing performance against budgets agreed in advance. The group’s chief operating decision maker (the CEO) reviewed the turnover and operating results for each main division. The group’s capital expenditure programmes were largely centrally driven and were not necessarily linked to individual divisions. For this reason it had been group policy not to allocate certain assets to individual divisions, although depreciation charges were allocated.

Segmented information on the new lines of business is given below for the year ended 31 March 2001 as required by the UK accounting standard SSAP 25 and the US accounting standard SFAS No. 131 (SFAS 131).

Financial information in the group’s new form was made available to the senior management of the group with respect to accounting periods from 1 July 2000.

For the years ended 31 March 1999 and 2000, information is provided as required by the US accounting standard, SFAS 131, on disclosures about segments of an enterprise. The information presented is required to be based on the segmental operating results regularly reviewed by the CEO.

Because of the fundamental restructuring and the previous progressive reorganisation explained below, it has not been practicable to restate the segment information for the years ended 31 March 1999 and 2000 onto the segment basis presented for the year ended 31 March 2001 with the limited exceptions of BT Wireless and Yell.

Between September 1997 and July 2000, the group was organised into two main divisions, BT UK and BT Worldwide, in order to reflect the group’s two distinctive geographical operating regions and customer groups. Substantially all of the group’s operations were within the UK and, of those, the majority were managed by BT UK. During the year ended 31 March 2000 and progressively from 1 October 1998, BT UK was sub-divided into ten separate business units, the principal five of which were Markets, Enterprises, Networks and Systems, Mobility, and Products and Solutions. Markets was the division providing the customer facing links for the group’s fixed network services and Enterprises managed the Yellow Pages classified directory business and the group’s wholesale interconnect business with other operators. Networks and Systems provided the UK fixed network as a platform for these services. Mobility provided the group’s UK mobile communication services, principally via BT Cellnet. Products and Solutions managed the group’s outsourcing services.

Prior to 30 September 1998, the Consumer Division within BT UK provided fixed network telecommunication services for residential customers, principally the provision of exchange lines to customers’ homes and calls to and from those homes. The Business Division provided fixed network services to businesses and organisations other than multinational companies, principally the provision of exchange lines, private services and calls to and from their places of business and customer premises equipment. The Networks and Systems Division built, maintained and operated the company’s fixed telecommunications network in the UK. Mobile Communications provided the group’s UK mobile communications services. Other units within BT UK provided the group’s classified advertising directories and outsourcing services.

BT Worldwide provided telecommunication service to multinational companies, including those based in the UK, and international incoming, outgoing and transit telecommunication services. It was responsible for managing Concert Communications and the group’s other non-UK operations, and investments in non-UK joint ventures and associates.

The following information for the year ended 31 March 1999 set out below is based on the divisional organisation of the group at 1 April 1998, described above. As already noted, the BT UK organisation was changed progressively from 1 October 1998 into a substantially different form. Financial information in its then new form and set out for the year ended 31 March 2000 was made available to the senior management of the group with respect to accounting periods from 1 April 1999.
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      Depreciation
and
amortisation
  Operating
profit (loss)
of associates
and joint
ventures
  Total
operating
profit (loss)
 
 
  Turnover      
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Year ended 31 External Internal   Business total      
March 2001 £m £m   £m   £m   £m   £m  
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BT Retail 10,657 1,154   11,811   185     1,003  
BT Wholesale 3,005 8,488   11,493   1,738     2,540  
BT Ignite 2,968 502   3,470   649   (124 ) (672 )
BT Wireless 2,873 535   3,408   3,416   (264 ) (3,374 )
Concert       (1 ) (1 )
Yell 768 6   774   35   2   188  
Btopenworld 85 82   167   37   (69 ) (296 )
Other 71 302   373   371   59   276  
Eliminations (11,069 ) (11,069 )      
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Group totals 20,427   20,427   6,431   (397 ) (336 )
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The following table shows the capital expenditure on plant, equipment and property for the year ended 31 March 2001 and the net operating assets of the new lines of business at 31 March 2001. Net operating assets comprise tangible and intangible fixed assets, stocks, debtors, less creditors, excluding loans and other borrowings, and provisions for liabilities and charges, excluding deferred tax.
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  Capital   Net operating   Associates and  
expenditure   assets (liabilities ) joint ventures  
£m   £m   £m  
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BT Retail 157   1,114    
BT Wholesale 2,273   12,511    
BT Wireless 1,105   18,634   27  
Ignite 936   3,584   178  
Concert     1,430  
Yell 21   710   2  
BTopenworld 25   (17 ) 12  
Other 469   1,040   2,507  
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Total 4,986   37,576   4,156  
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            Depreciation
 and
amortisation
  Operating
profit (loss)
of associates
and joint
ventures
  Total
 operating
profit (loss
 
         
         
        Turnover
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Year ended 31 March 2000 External Internal   Business total )
£m £m   £m   £m   £m   £m  
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Markets 11,636 8   11,644   67   (9 ) 2,564  
Enterprises 3,114 328   3,442   100   (4 ) 835  
Networks & Systems 3   3   1,812     4  
Mobility 2,170 391   2,561   305   8   117  
Products and Solutions 197 368   565   76   (103 ) 240  
Other 10 2   12   132     (175 )
Eliminations (1,004 ) (1,004 )      
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Total BT UK 17,130 93   17,223   2,492   (108 ) 3,585  
BT Worldwide 1,540 129   1,669   176   (335 ) (520 )
Other 45 10   55   173   43   133  
Eliminations (232 ) (232 )      
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Group totals 18,715   18,715   2,841   (400 ) 3,198  
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The above includes the following information presented on the new lines of business structure:
BT Wireless 2,245 391   2,636   313   (243 ) (170 )
Yell 617 5   622   18   1   191  
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Year ended 31 March 1999                      
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Business Division 5,624 294   5,918   106     1,535  
Consumer Division 6,168 140   6,308   113   (7 ) 1,998  
Networks & Systems 108   108   1,716   (3 ) 96  
Mobile Communications 1,400 312   1,712   195   6   189  
Other 1,282 1,877   3,159   126   (38 ) (93 )
Eliminations (2,351 ) (2,351 )      
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Total BT UK 14,582 272   14,854   2,256   (42 ) 3,725  
BT Worldwide 2,361 984   3,345   145   (292 ) (327 )
Other 10 847   857   180   (8 ) 76  
Eliminations (2,103 ) (2,103 )      
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Group totals 16,953   16,953   2,581   (342 ) 3,474  
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The above includes the following information presented on the new lines of business structure:
BT Wireless 1,510 312   1,822   195   (152 ) 45  
Yell 466 3   469   6     177  
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Transactions between divisions are at prices set in accordance with those agreed with Oftel where the services provided are subject to regulation. Other transactions are at arms length. Internal supplies of services from Networks & Systems were accounted for by that division as negative costs in 1999 and 2000.

Information about geographic areas:
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  2001   2000   1999  
  £m   £m   £m  
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Turnover with external customers            
Attributable to UK 18,642   17,161   15,612  
Attributable to non-UK countries (a) 1,785   1,554   1,341  
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Group turnover 20,427   18,715   16,953  
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(a) Turnover attributable to non UK countries comprises the external turnover of group companies and branches operating outside the UK, income from non UK operators for calls terminating in or in transit through the UK and turnover with non UK joint ventures and associates.
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  2001   2000  
  £m   £m  
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Group fixed assets are located        
UK 26,167   20,940  
Europe, excluding the UK 13,893   3,935  
Americas 2,990   2,549  
Asia and Pacific 2,159   2,394  
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Total 45,209   29,818  
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Geographical segment analysis in accordance with the requirements of SSAP 25 is as follows:
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  2001   2000   1999  
  £m   £m   £m  
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Total turnover on basis of origin        
UK 18,500   17,975   16,485  
Europe, excluding the UK 3,084   1,891   1,231  
Americas 2,771   979   237  
Asia and Pacific 5,311   1,058   270  
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Total 29,666   21,903   18,223  
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  2001   2000   1999  
  £m   £m   £m  
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Group turnover on basis of origin            
UK 18,642   17,866   16,364  
Europe, excluding the UK 1,183   285   240  
Americas 368   383   237  
Asia and Pacific 234   181   112  
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Total 20,427   18,715   16,953  
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The analysis of turnover by geographical area is stated on the basis of origin. In an analysis of turnover by destination, incoming and transit international calls by country of origin and turnover with non-UK joint ventures and associates would be treated differently but would not lead to a materially different geographical analysis. See the "information about geographic areas" above.
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  2001   2000   1999  
  £m   £m   £m  
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Group operating profit (loss)            
UK 3,520   3,621   3,858  
Europe, excluding the UK (3,346 ) (42 ) (31 )
Americas (7 ) 34   4  
Asia and Pacific (106 ) (15 ) (15 )
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Total 61   3,598   3,816  
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  2001   2000   1999  
  £m   £m   £m  
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Share of operating results of associates and joint ventures, including goodwill amortisation – profits (losses)            
UK (32 ) (118 ) (13 )
Europe, excluding the UK (471 ) (312 ) (307 )
Americas (66 ) 43    
Asia and Pacific 172   (13 ) (22 )
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Total (397 ) (400 ) (342 )
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          2001           2000  
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Year ended 31 March Net
operating
assets
£m
  Associates
and joint
ventures
£m
  Total
£m
  Net
operating
assets
£m
  Associates
and joint
ventures
£m
  Total
£m
 
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UK 23,750   42   23,792   16,428   17   16,445  
Europe, excluding the UK 12,878   468   13,346   2,232   1,296   3,528  
Americas 783   1,716   2,499   653   1,724   2,377  
Asia and Pacific 165   1,930   2,095   156   2,188   2,344  
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Total 37,576   4,156   41,732   19,469   5,225   24,694  
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Net operating assets comprise tangible and intangible fixed assets, stocks, debtors less creditors, excluding loans and other borrowings, and provisions for liabilities and charges, excluding deferred tax.
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