Years ended 31 March	2001		2000		1999
Group turnover	£20,427m		£18,715m		£16,953m
Exceptional operating costs	£2,857m		£111m		£69m
Total operating profit (loss)	£(336)m		£3,198m		£3,474m
Profit on sale of fixed asset investments and group undertakings	£619m		£126m		£1,107m
Profit (loss) before taxation	£(1,031)m		£2,942m		£4,295m
Profit (loss) after taxation	£(1,683)m		£2,045m		£3,002m
Basic earnings (loss) per share	(27.7)p		31.7p		46.3p
Dividends per share	8.7p		21.9p		20.4p
Profit before goodwill amortisation, exceptional items and taxation	£2,072m		£3,100m		£3,274m
Basic earnings per share before goodwill amortisation and exceptional items	20.5p		34.2p		35.0p
Net cash flow from operating activities	£5,887m		£5,849m		£6,035m
Capital expenditure on property, plant and equipment	£4,986m		£3,680m		£3,269m
Investment in telecommunication licences, subsidiaries, associates and joint ventures	£18,709m		£7,165m		£1,998m

		Group turnover rose by 9.1 per cent to £20,427 million
		Disposal programme contributes £619 million to profit before tax
		Capital expenditure on property, plant and equipment rose by 35 per cent to £4,986 million
		Successful US$10 billion and Euro 9.7 billion bonds issued
		Goodwill impairment charges of £3.2 billion