all BT shareholders are BT customers. And nearly all BT
employees are BT shareholders. That exceptional association
between owners, employees and customers has been a core
strength of the organisation since it moved into the private
sector some 17 years ago.
It has been a privilege for me to have
been part of that association from the outset – for the
most part as Chairman
of the BT group.
The group has been a front-runner in the telecommunications
world in countless ways. That can be put down to the talent
and professionalism of its management and employees, and to
the loyalty of its shareholders.
BT has won through some turbulent times in the past and I am
confident it will do so again, with the support of its
people and shareholders, under the guidance of Sir
Christopher and the Board.
Sir Iain Vallance President
22 May 2001