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BT has continued to reduce prices and simplify its pricing structure, while at the same time introducing new options to give customers greater choice and control over how they are charged for using our products and services. All our residential customers (except those on special schemes for low users) now get an inclusive call allowance included as part of the standard rental.

The new BT Together range of pricing plans provides residential and smaller business customers with competitive prices, inclusive call allowances and other features, for example, unlimited off-peak voice and/or internet calls, for a fixed monthly fee. Over eight million customers are now benefiting from one of the choices from BT Together.

SurfTime, BT’s low-cost internet access service which offers unlimited internet calls for a fixed fee, was launched in June 2000 and now has more than 446,000 customers.

So, customers can choose the deal that suits them best. And gives them best value. An independently audited report, published in January 2001, compared the best prices offered at that time by major UK telecoms suppliers. Five typical residential customer bill profiles were analysed and, in each case, BT was the cheapest operator providing nationwide coverage.

Find out more at www.bt.com
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