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    Total operating profit (loss)   

Total operating profit from continuing activities before goodwill amortisation and exceptional items for the 2004 financial year of £2,884 million was 3% lower than in the 2003 financial year which in turn was 12% higher than the previous financial year. The movement in the underlying total operating profit was due to the factors explained above.
     Total operating profit for the 2004 financial year was £2,839 million, including BT’s share of the operating results of its associates and joint ventures. This compared to £2,901 million for the 2003 financial year and a loss of £1,860 million for the 2002 financial year. The reduction in total operating profit in the 2004 financial year reflects the reduction in group turnover and associates’ and joint ventures’ profits offset by cost efficiency savings, the strong performance of BT Global Services and lower leaver costs. The improved performance in the 2003 financial year reflects the group’s exit from certain loss making activities and the lower level of goodwill amortisation and exceptional items.

 

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