|
| |
|
|
2005
£m |
|
|
2004
£m |
a |
|
2003
£m |
a |
|
|
Staff costs: |
|
|
|
|
|
|
|
|
|
|
Wages and salaries |
|
|
3,656 |
|
|
3,675 |
|
|
3,617 |
|
Social security costs |
|
|
319 |
|
|
316 |
|
|
275 |
|
|
|
|
465 |
|
|
404 |
|
|
322 |
|
Employee share ownershipb |
|
|
11 |
|
|
20 |
|
|
36 |
|
|
|
Total staff costs |
|
|
4,451 |
|
|
4,415 |
|
|
4,250 |
|
Own work capitalised |
|
|
(722 |
) |
|
(677 |
) |
|
(583 |
) |
|
|
|
2,834 |
|
|
2,921 |
|
|
3,011 |
|
Amortisation and impairment of goodwill and other intangibles (note 17) |
|
|
22 |
|
|
15 |
|
|
24 |
|
Payments to telecommunications operators |
|
|
3,725 |
|
|
3,963 |
|
|
3,940 |
|
Other operating costs |
|
|
5,695 |
|
|
5,189 |
|
|
5,724 |
|
|
|
Total operating costs |
|
|
16,005 |
|
|
15,826 |
|
|
16,366 |
|
|
|
Operating costs included the following: |
|
|
|
|
|
|
|
|
|
|
Early leaver costs |
|
|
166 |
|
|
202 |
|
|
276 |
|
Research and development |
|
|
257 |
|
|
334 |
|
|
380 |
|
Rental costs relating to operating leases, including plant and equipment hire of £14 million (2004 £25 million, 2003 £34 million) |
|
|
326 |
|
|
370 |
|
|
395 |
|
Foreign currency losses (gains) |
|
|
3 |
|
|
(5 |
) |
|
(12 |
) |
|
|
Amortisation of goodwill and exceptional items comprising: |
|
|
|
|
|
|
|
|
|
|
Property rationalisation provision |
|
|
59 |
|
|
|
|
|
198 |
|
Rectification costs |
|
|
|
|
|
30 |
|
|
|
|
BT Wholesale bad debt release |
|
|
|
|
|
(23 |
) |
|
|
|
|
|
Total exceptional items |
|
|
59 |
|
|
7 |
|
|
198 |
|
Goodwill amortisation |
|
|
16 |
|
|
12 |
|
|
20 |
|
|
|
Total amortisation of goodwill and exceptional items |
|
|
75 |
|
|
19 |
|
|
218 |
|
|
|
| b |
Amount set aside for the year for allocation of ordinary shares in the company to eligible employees |
The directors believe that the nature of the groups business
is such that the analysis of operating costs required by the Companies
Act 1985 is not appropriate. As required by the Act, the directors
have therefore adapted the prescribed format so that operating costs
are disclosed in a manner appropriate to the groups principal
activity.
|