 |
|
|
|
3.
OPERATING COSTS
| |
|
|
2007 |
|
|
2006 |
|
|
2005 |
|
| |
|
|
£m |
|
|
£m |
|
|
£m |
|
|
|
|
|
|
|
|
|
|
|
|
|
Costs
by nature
|
|
|
|
|
|
|
|
|
|
|
|
Staff
costs:
|
|
|
|
|
|
|
|
|
|
|
|
    Wages
and salaries
|
|
|
4,099 |
|
|
3,910 |
|
|
3,645 |
|
|
    Social
security costs
|
|
|
388 |
|
|
377 |
|
|
319 |
|
|
    Pension
costs
|
|
|
643 |
|
|
603 |
|
|
540 |
|
|
    Share
based payments
|
|
|
93 |
|
|
76 |
|
|
50 |
|
|
|
|
|
|
|
|
|
|
|
|
|
Total
staff costs
|
|
|
5,223 |
|
|
4,966 |
|
|
4,554 |
|
|
Own
work capitalised
|
|
|
(718 |
) |
|
(674 |
) |
|
(620 |
) |
|
|
|
|
|
|
|
|
|
|
|
|
Net
staff costs
|
|
|
4,505 |
|
|
4,292 |
|
|
3,934 |
|
|
Depreciation
of property, plant and equipment:
|
|
|
|
|
|
|
|
|
|
|
|
    Owned
assets
|
|
|
2,420 |
|
|
2,500 |
|
|
2,536 |
|
|
    Under
finance leases
|
|
|
116 |
|
|
134 |
|
|
158 |
|
|
Amortisation
of intangible assets
|
|
|
384 |
|
|
250 |
|
|
150 |
|
|
Payments
to telecommunications operators
|
|
|
4,162 |
|
|
4,045 |
|
|
3,725 |
|
|
Other
operating costs
|
|
|
6,159 |
|
|
5,887 |
|
|
5,426 |
|
|
|
|
|
|
|
|
|
|
|
|
|
Total
operating costs before specific items
|
|
|
17,746 |
|
|
17,108 |
|
|
15,929 |
|
|
|
|
|
169 |
|
|
138 |
|
|
59 |
|
|
|
|
|
|
|
|
|
|
|
|
|
Total
operating costs
|
|
|
17,915 |
|
|
17,246 |
|
|
15,988 |
|
|
|
|
|
|
|
|
|
|
|
|
|
Operating
costs include the following:
|
|
|
|
|
|
|
|
|
|
|
Early
leaver costs |
|
|
147 |
|
|
133 |
|
|
166 |
|
|
Research
and development expenditurea
|
|
|
692 |
|
|
487 |
|
|
352 |
|
|
Rental
costs relating to operating leases
|
|
|
389 |
|
|
413 |
|
|
419 |
|
Foreign
currency losses |
|
|
5 |
|
|
12 |
|
|
3 |
|
|
|
|
|
|
|
|
|
|
|
|
| a |
Research
and development expenditure includes amortisation
of £314 million (2006: £161 million,
2005: £95 million) in respect of internally
developed computer software.
|
|
|