1998	1999	2000	2001	2002
Call growth
% growth in UK fixed-network call volumes (minutes) over the previous year	5	6	12	18	19

Growth is estimated by reference to growth in absolute call minutes.

	1998		1999		2000		2001		2002
UK exchange line connections
Business ('000)	7,521		7,982		8,450		8,910		9,030
% growth over previous year	5.0		6.1		5.9		5.4		1.3
Residential ('000)	20,130		20,067		20,040		19,970		20,027
% growth over previous year	(1.3	)	(0.3	)	(0.1	)	(0.3	)	0.3
Service providers ('000)	-		-		90		70		56
% growth over previous year	-		-		-		(22.2	)	(20.0	)
Total exchange line connections ('000)	27,651		28,049		28,580		28,950		29,113
% growth over previous year	0.4		1.4		1.9		1.3		0.6

	1998	1999	2000	2001	2002
People employed
Continuing activities	117.8	115.0	120.8	116.8	108.6
Discontinued activities	6.9	9.7	16.0	20.2	-
Total employees ('000)	124.7	124.7	136.8	137.0	108.6