*
* * * * *
   Home >> Business review >> Introduction
*
*
*
*
*
*
*
*
*
*
*
*
  Business review: Introduction

BT Group plc is the listed holding company for an integrated group of businesses that provide voice and data services in the UK and elsewhere in Europe. British Telecommunications plc is a wholly-owned subsidiary of BT Group and holds virtually all businesses and assets of the BT group. Our collective aim is to create shareholder value through service excellence, brand leadership, our large-scale networks and our existing customer base, and also through developing and marketing new, higher-value broadband and internet products and services.

BT Group plc was formed when the mmO2 business (comprising what had been BT's mobile activities in the UK, the Netherlands, Germany and the Republic of Ireland) was demerged on 19 November 2001. Shareholders received one share in mmO2 plc and one share in BT Group plc for each share they previously held in British Telecommunications plc. Trading in BT Group plc and mmO2 plc shares began on 19 November 2001.

BT consists principally of four lines of business: BT Retail, BT Wholesale, BT Ignite and BTopenworld.

In the year ended 31 March 2002 (the 2002 financial year), 89% of our revenues were derived from operations within the UK, where we are the largest full service telecommunications operator, serving over 21 million customers. The largest lines of business within the group, BT Retail and BT Wholesale, operate almost entirely within the UK, addressing the consumer, business and wholesale markets, and offer a broad spectrum of communications products and services. Our aim is to increase profitable revenues from data and advanced broadband and internet services and to reduce further the proportion of revenue and profit generated by fixed-line voice services.

For a summary of turnover for our products and services for the years ended 31 March 2000, 2001 and 2002, please see the table below.

Turnover summary
Years ended 31 March		 2002
£m		 2001
£m		 a 2000
£m		 a
Fixed-network calls 5,266 5,655 5,908
Exchange lines 3,926 3,674 3,526
Receipts from other operators 3,113 2,814 1,974
Private services 1,039 1,091 1,135
Solutions 1,661 1,074 915
Customer premises equipment supply 688 726 847
Other sales and services 2,754 2,107 1,820
Total continuing activities 18,447 17,141 16,125
Wireless products 2,262 2,760 2,170
Yellow Pages 169 743 629
Other sales and services 11 105 33
Intra-group (330 ) (322 ) (242 )
Total discontinued activities 2,112 3,286 2,590
Group turnover 20,559 20,427 18,715
Share of associates and joint ventures' turnover 4,764 9,937 3,364
Trading between group and principal joint venture (681 ) (698 ) (176 )
Total turnover 24,642 29,666 21,903
a Figures for the 2000 and 2001 financial years have been restated to conform with the method of classification used in the 2002 financial year.


next >>

© BT Group plc 2002            Privacy policyPrivacy policy