Financial review
Introduction
Demerger and capital reduction
Introduction to the financial results
Lines of business results
Line of business summary
BT Retail
BT Wholesale
BT Ignite
BTopenworld
Comparison of 2002 financial year's results with those of 2001 and 2000 financial years
Group operating profit (loss)
Associates and joint ventures
Total operating profit (loss)
Profit on sale of group undertakings and fixed asset investments
Profit on sale of property fixed assets
Interest charge
Profit (loss) and taxation
Earnings (loss) and dividends
Financing
Treasury policy
Capital resources
Foreign currency and interest rate exposure
Capital expenditure
Acquisitions
Balance sheet
Return on capital employed
Pensions
Regulation and prices
Competition and the UK economy
Environment
Geographical information
Regulatory financial information
Critical accounting policies
New UK accounting standards
Economic and Monetary Union (EMU)
US GAAP

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