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 Home >> Financial Review >> Introduction >> Line of business summary

Line of business summary
   
 
 
 
 
 
                     
 
 
Group turnover
Group operating profit (loss)
Goodwill amortisation Exceptional charges (credits)
Group operating profit (loss)
before goodwill amortisation
and exceptional items
 
 
 
 
 
2003
2002
2001
2003
2002
2001
2003   2002   2001   2003   2002   2001
2003
2002
2001
£m
£m
£m
£m
£m
£m
£m £m £m £m £m £m
£m
£m
£m
BT Retail 13,301
12,811
12,541
1,424
872
654
1 1 1 – 111 –
1,425
984
655
BT Wholesale 11,260
12,256
11,728
1,924
2,163
2,538
– – – – 79 –
1,924
2,242
2,538
BT Global Services 5,251
4,472
3,468
(446
)
 (2,684
)
 (596
)
 19 120 87 – 2,211 200
(427
)
 (353
)
 (309
)
Other 41
70
138
(330
)
 (397
)
 391
– – – 198 295 (193
)
 (132
)
 (102
)
 198
Intra-group (11,126
)
(11,162
)
(10,734
)
 –
–
–
– – – – – –
–
–
–
Total continuing
 activities
18,727
18,447
17,141
2,572
(46
)
 2,987
20 121 88 198 2,696 7
2,790
2,771
3,082
Discontinued
 activities
–
2,112
3,286
–
(433
)
 (2,960
)
 – 231 285 – 11 2,850
–
(191
)
 175
Group totals
18,727
20,559
20,427
2,572
(479
)
 27
20 352 373 198 2,707 2,857
2,790
2,580
3,257
 
Depreciation
Amortisation of
intangible assets		 EBITDA before
exceptional items
Capital expenditure
 Operating free cash flow
before exceptional items
 
 
 
 
 
2003   2002   2001   2003   2002   2001   2003   2002   2001   2003   2002   2001   2003
2002
2001
 
£m £m £m £m £m £m £m £m £m £m £m £m £m
£m
£m
209 216 219 – – – 1,634 1,200 874 115 153 167 1,519
1,047
707
 BT Retail
1,923 1,914 1,738 – – – 3,847 4,156 4,276 1,652 1,974 2,273 2,195
2,182
2,003
 BT Wholesale
601 496 359 4 3 – 178 146 50 439 609 935 (261
)
 (463
)
 (885
)
 BT Global Services
278 348 373 – – 3 146 246 574 239 364 482 (93
)
 (118
)
 92
 Other
– – – – – – – – – – – – –
–
–
 Intra-group
Total continuing
3,011 2,974 2,689 4 3 3 5,805 5,748 5,774 2,445 3,100 3,857 3,360
2,648
1,917
 activities
Discontinued
– 414 356 – 11 10 – 234 541 – 808 1,129 –
(574
)
 (588
)
 activities
3,011 3,388 3,045 4 14 13 5,805 5,982 6,315 2,445 3,908 4,986 3,360
2,074
1,329
 Group totals

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