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Total operating profit (loss)

Total operating profit from continuing activities before goodwill amortisation and exceptional items for the 2003 financial year of £2,971 million was 12% higher than in the 2002 financial year which in turn was 9% lower than the previous financial year. The increase in the underlying total operating profit was due to the factors explained above.

Total operating profit for the 2003 financial year was £2,901 million, including BT’s share of the operating results of its ventures. This compared to a loss for the 2002 financial year of £1,860 million and the 2001 financial year of £370 million. This improved performance reflects the group’s exit from certain loss making activities and the lower level of goodwill amortisation and exceptional items.

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