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 Home >> Operational statistics

Operational statistics
years ended 31 March

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1999
 
2000
 
2001
 
2002
 
2003










Call growth                  
% growth in UK fixed-network
  call volumes (minutes) over
  the previous year
6   12   18   19   13










                   
Growth is estimated by reference to growth in absolute call minutes.   
                   
  1999   2000   2001   2002   2003










UK exchange line connections                  
Business (’000) 7,982   8,450   8,910   9,030   9,062
% growth over previous year 6.1   5.9   5.4   1.3   0.4
Residential (’000) 20,067   20,040   19,970   20,027   20,201
% growth over previous year (0.3 ) (0.1 ) (0.3 ) 0.3   0.9
Service providers (’000)   90   70   56   90
% growth over previous year     (22.2 ) (20.0 ) 61.0










Total exchange line   connections (’000) 28,049   28,580   28,950   29,113   29,353










% growth over previous year 1.4   1.9   1.3   0.6   0.8










                   
                   
  1999   2000   2001   2002   2003










People employed                  
Continuing activities (’000) 115.0   120.8   116.8   108.6   104.7
Discontinued activities (’000) 9.7   16.0   20.2    










Total employees (’000) 124.7   136.8   137.0   108.6   104.7










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