| |
Group turnover
|
|
Group
operating profit (loss) |
|
Goodwill
amortisation |
|
Exceptional
charges (credits) |
Group
operating profit (loss) before goodwill amortisation and exceptional
items |
|
Depreciation |
|
Amortisation
of
intangible
assets |
|
EBITDA
before
exceptional
items |
 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| 2004
£m |
|
2003
£m |
|
2002
£m |
|
2004
£m |
|
2003
£m |
|
2002
£m |
|
2004
£m |
|
2003
£m |
|
2002
£m |
|
2004
£m |
|
2003
£m |
|
2002
£m |
|
2004
£m |
|
2003
£m |
|
2002
£m |
|
2004
£m |
|
2003
£m |
|
2002
£m |
|
2004
£m |
|
2003
£m |
|
2002
£m |
|
2004
£m |
|
2003
£m |
|
2002
£m |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
 |
|
 |
|
 |
|
 |
|
 |
|
 |
|
 |
|
 |
|
 |
|
 |
|
 |
|
 |
|
| BT Retail |
13,534 |
|
13,882 |
|
13,284 |
|
1,433 |
|
1,527 |
|
894 |
|
1 |
|
1 |
|
1 |
|
|
|
|
|
111 |
|
1,434 |
|
1,528 |
|
1,006 |
|
162 |
|
201 |
|
209 |
|
– |
|
– |
|
– |
|
1,596 |
|
1,729 |
|
1,215 |
|
BT Retail |
| BT Wholesale |
10,859 |
|
11,247 |
|
12,325 |
|
1,682 |
|
1,758 |
|
2,070 |
|
|
|
|
|
|
|
(1 |
) |
|
|
79 |
|
1,681 |
|
1,758 |
|
2,149 |
|
1,919 |
|
1,923 |
|
1,914 |
|
– |
|
– |
|
– |
|
3,600 |
|
3,681 |
|
4,063 |
|
BT Wholesale |
| BT Global Services |
5,782 |
|
5,417 |
|
4,678 |
|
(116 |
) |
(394 |
) |
(2,625 |
) |
11 |
|
19 |
|
120 |
|
|
|
|
|
2,211 |
|
(105 |
) |
(375 |
) |
(294 |
) |
610 |
|
609 |
|
503 |
|
3 |
|
4 |
|
3 |
|
508 |
|
238 |
|
212 |
|
BT Global Services |
| Other |
35 |
|
41 |
|
95 |
|
(126 |
) |
(319 |
) |
(385 |
) |
|
|
|
|
|
|
8 |
|
198 |
|
295 |
|
(118 |
) |
(121 |
) |
(90 |
) |
230 |
|
278 |
|
348 |
|
– |
|
– |
|
– |
|
112 |
|
157 |
|
258 |
|
Other |
| Intra-group |
(11,691 |
) |
(11,860 |
) |
(11,935 |
) |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
– |
|
– |
|
– |
|
– |
|
– |
|
– |
|
– |
|
– |
|
– |
|
– |
|
– |
|
– |
|
Intra-group |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| Total continuing |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Total continuing |
| activities |
18,519 |
|
18,727 |
|
18,447 |
|
2,873 |
|
2,572 |
|
(46 |
) |
12 |
|
20 |
|
121 |
|
7 |
|
198 |
|
2,696 |
|
2,892 |
|
2,790 |
|
2,771 |
|
2,921 |
|
3,011 |
|
2,974 |
|
3 |
|
4 |
|
3 |
|
5,816 |
|
5,805 |
|
5,748 |
|
activities |
| Discontinued |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Discontinued |
| activities |
|
|
|
|
2,112 |
|
|
|
|
|
(433 |
) |
|
|
|
|
231 |
|
|
|
|
|
11 |
|
– |
|
– |
|
(191 |
)
|
– |
|
– |
|
414 |
|
– |
|
– |
|
11 |
|
– |
|
– |
|
234 |
|
activities |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| Group totals |
18,519 |
|
18,727 |
|
20,559 |
|
2,873 |
|
2,572 |
|
(479 |
) |
12 |
|
20 |
|
352 |
|
7 |
|
198 |
|
2,707 |
|
2,892 |
|
2,790 |
|
2,580 |
|
2,921 |
|
3,011 |
|
3,388 |
|
3 |
|
4 |
|
14 |
|
5,816 |
|
5,805 |
|
5,982 |
|
Group
totals |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|