|
BT Group plc is the listed holding company for an integrated
group of businesses that provides voice and data services in the UK and overseas,
particularly in Europe, but also in the Americas and the Asia Pacific region.
British Telecommunications plc is a wholly-owned subsidiary of BT Group plc
and holds virtually all businesses and assets of the BT group.
Our aim is to increase shareholder
value through service excellence, an effective brand, our large-scale networks
and our existing customer base, and also through innovation in products, services
and solutions. These increasingly build on our strengths in ICT (information
and communications technology), broadband, IP (internet protocol) and solutions.
BT is the UK’s largest
communications service provider, by market share, to the residential and business
markets, supplying over 20 million customers with a wide range of communications
products and services, including voice, data, internet and multimedia services,
and offering a comprehensive range of managed and packaged communications solutions.
Our core portfolio covers traditional
telephony products such as calls, analogue/digital lines and private circuits.
New wave revenue generation is focused on ICT, broadband, mobility and managed
services.
In the UK wholesale market, we provide
network services and solutions – including broadband ADSL (asymmetric digital
subscriber line), interconnect, transit and private circuits – to other
operators. We serve around 500 communications companies, fixed and mobile network
operators, and service providers. We aim to build complete communications packages
and work with our customers to help them succeed in their businesses.
Our aim in these markets is to continue
to increase profitable revenues from data and advanced broadband and internet
services, which will further reduce our dependence on revenues and profit generated
by traditional fixed-line voice services.
In the year ended 31 March 2004
(the 2004 financial year), 93% of our revenues were derived from operations
within the UK.
Outside the UK, we supply managed
services and solutions to multi-site organisations worldwide. Our core target
market is the top 10,000 global multi-site corporations and European multi-site
organisations. Building on our existing relationships with large multi-site
organisations in the UK and internationally, we provide global reach and a complete
range of ICT solutions and services.
Our extensive global communications
network and strong strategic partnerships enable us to serve customers in the
key commercial centres of Europe, North America and the Asia Pacific region.
In Europe, this network links more than 270 towns and cities across 19 countries
to our UK network, and beyond into the Americas and the Asia Pacific region.
Our global communications services
portfolio ranges from desktop and network equipment and software, transport
and connectivity, managed LAN (local area network), WAN
(wide area network) and IPVPN (internet protocol virtual private network) services,
applications hosting, storage and security services, through to business transformation
and change management.
Governance
BT’s
policy is to achieve best practice in our standards of business integrity in
all our operations, in line with our published statement of business practice –The
Way
We Work. This includes a commitment to maintaining the highest standards of corporate
governance throughout the group (see Corporate governance).
Corporate social responsibility
BT is committed to enhancing its positive
impact on society through leadership in CSR (corporate social responsibility).
In our
view, a well managed CSR programme supports the delivery of strategy and is in
the best
interests of customers, shareholders, employees and the community (see
Our commitment
to society).
From Oftel to Ofcom
The UK regulatory environment changed in 2003
when, on 25 July, the Communications Act came into force, bringing in a new
regulator – the Office of Communications (Ofcom) – and
a new regulatory
framework.
See Regulation, competition and prices for
more information on Ofcom’s duties and powers, and the
Communications Act.
|
