link to bt.com
Annual Report > Home > Operational statistics Download pdf | Print page | Contact us | Return to BTplc.com
 Home
  Operational statistics
 
Years ended 31 March
  


  2000   2001   2002   2003   2004  










 
Call growth (decline)                    
% growth (decline) in UK fixed-network call volumes (minutes) over the previous year 12   18   19   13   (2 )










 

Growth is estimated by reference to growth in absolute call minutes.

  2000   2001   2002   2003   2004  










 
UK exchange line connections                    
Business (000) 8,450   8,918   9,072   9,198   9,071  
% growth (decline) over previous year 5.9   5.5   1.7   1.4   (1.4 )
Residential (000) 20,035   19,981   20,093   20,357   20,550  
% growth (decline) over previous year (0.1 ) (0.3 ) 0.6   1.3   0.9  
Service providers (000) 95   67   56   91   377  
% growth (decline) over previous year   (29.5 ) (16.4 ) 62.5   314  










 
Total exchange line connections (000) 28,580   28,966   29,221   29,646   29,998  










 
% growth over previous year 1.9   1.4   0.9   1.5   1.2  










 
                     
  2000   2001   2002   2003   2004  










 
People employed                    
Continuing activities (000) 120.8   116.8   108.6   104.7   99.9  
Discontinued activities (000) 16.0   20.2        










 
Total employees (000) 136.8   137.0   108.6   104.7   99.9  










 

 

 

back to top

 
BT Group plc 2004       Privacy policy