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Operational statistics
Years ended 31 March

      2001     2002     2003     2004     2005  

 
Call growth (decline)
                               
% growth (decline) in UK fixed-network call volumes (minutes) over the previous year
    18     19     13     (2 )   (18 )

 
Growth is estimated by reference to growth in absolute call minutes.

      2001     2002     2003     2004     2005  

 
UK exchange line connections
                               
Business (’000)
    8,918     9,072     9,198     9,071     8,705  
% growth (decline) over previous year
    5.5     1.7     1.4     (1.4 )   (4.0 )
Residential (’000)
    19,981     20,093     20,357     20,550     20,850  
% growth (decline) over previous year
    (0.3 )   0.6     1.3     0.9     1.5  
Service providers (’000)
    67     56     91     377     1,012  
% growth (decline) over previous year
    (29.5 )   (16.4 )   62.5     314     168  

 
Total exchange line connections (’000)
    28,966     29,221     29,646     29,998     30,567  

 
% growth over previous year
    1.4     0.9     1.5     1.2     1.9  

 
Included above:
                               
Wholesale DSL connections (’000)
    49     170     800     2,215     4,932  
% growth over previous year
    n/a     247     371     177     123  

 
   
      2001     2002     2003     2004     2005  

 
People employed
                               
Continuing activities (’000)
    116.8     108.6     104.7     99.9     102.1  
Discontinued activities (’000)
    20.2                  

 
Total employees (’000)
    137.0     108.6     104.7     99.9     102.1  

 
 

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