Operational statistics
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| As
at 31 March |
2008
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2007
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2006
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2005
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2004
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| Broadband
(UK) (000) |
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| BT Retail |
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| Business broadband (Incl.
Major corporates) |
783
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|
706
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|
584
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|
441
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|
287
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| Residential broadband |
3,326
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|
2,758
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|
2,084
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|
1,339
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|
680
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| PlusNet and Brightview |
292
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|
195
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|
–
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–
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–
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| Total retail broadband |
4,402
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|
3,659
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|
2,668
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|
1,780
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|
967
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| BT’s retail share
of installed base |
35%
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|
34% |
|
33% |
|
35% |
|
43% |
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BT Wholesale |
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| Broadband (Non BT ISPs) |
3,983
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|
5,168
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|
5,092
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|
3,243
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|
1,248
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Openreach |
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| Full and shared unbundled
local loops |
4,300
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|
1,910
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|
356
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|
41
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|
11
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| Total broadband (Wholesale,
Retail and LLU) |
12,684
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|
10,737
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|
8,116
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|
5,064
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|
2,226
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|
Exchange
lines (UK) (000) |
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| BT Retail |
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| Business voice/ISDN |
6,750
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|
7,264
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7,797
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8,358
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8,824
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| Residential voice/ISDN |
15,793
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16,636
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17,912
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19,520
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19,870
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| Total BT Retail lines |
22,543
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|
23,900
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25,709
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27,878
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28,694
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Openreach |
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| Wholesale line rental |
4,666
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4,227
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2,874
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|
1,026
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|
377
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| Total exchange lines
(UK) |
27,209
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|
28,127
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28,583
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28,904
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29,071
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| Mobility connections
(000) |
360
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|
314
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|
341
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|
372
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|
145
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| Average revenue per
consumer householda (£) |
274
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|
262
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|
251
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|
254
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|
268
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| % Consumer contracted
revenuesb |
70
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|
68
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|
67
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|
64
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|
58
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| Networked IT services
sales order value (£m) |
4,985
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5,209
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5,391
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7,161
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7,012
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| Total sales order value
(£m) |
8,025
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|
9,299
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|
8,998
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|
9,626
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n/a
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People employed |
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| Total employees (000) |
111.9
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|
106.2
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|
104.4
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|
102.1
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|
99.9
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| a |
Rolling 12 month
consumer revenue, less mobile POLOs, divided by average number of primary
lines. |
| b |
Includes line rental,
broadband, select services and packages. |
|
