BT has four customer-facing lines
of business: BT Global Services, BT Retail, BT Wholesale and Openreach, all
supported by two internal functional units: BT Design and BT Operate.
BT Global
Services is a global business operator; BT Retail, BT Wholesale and Openreach
operate mainly within the UK, where BT is the largest communications services
provider to the residential and business markets.
