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Annual
review and summary financial statement 2003 |
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Shareholder
information
Electronic communication
Increasingly,
shareholders are discovering the convenience of using the
internet and e-mail to find out about their shareholdings and
about BT.
Internet
There’s
a wealth of constantly updated information about BT at www.bt.com,
and our Investor Centre at www.bt.com/investorcentre
has information of particular interest to our shareholders.
Annual Review online
Using
Lloyds TSB Registrars’ Shareview service, you can now choose
to receive shareholder publications, including the Annual
Review, electronically - rather than by post. Instead, you’ll
receive an e-mail alert each time we place a new publication for
shareholders on our website.
Shareview
Shareview
enables you to:
- access your shareholdings and
see any recent sales, purchases or transfers
- build and manage a full
portfolio of your shares online
- obtain indicative prices for
your shares
- appoint a proxy to represent
you at company meetings.
Registering with Shareview is
easy and there is no registration fee.
Simply:
- Access www.shareview.co.uk
- Click on “Create a portfolio”
and complete the on-screen registration process. You will
need your shareholder account number, which is shown on the
enclosed proxy card and also on your share certificate(s).
You will be asked to choose a secret PIN.
- Once you have registered, you
will be sent a user ID by post. You can then use your user
ID and PIN to get secure access to Shareview whenever you
like.
ShareholderPlus
To
encourage more shareholders to sign up for electronic
communication, we have launched ShareholderPlus, a scheme
offering discounts on products and services from BT and a range
of partner companies.
If you want to take advantage of
these special arrangements but have not yet signed up for
e-communication, please either go to www.bt.com/signup
and follow the online instructions, or call Freefone 0808 100
4141 and talk to one of our helpline operators. You will
need to have your shareholder account number with you.
If you have already signed up for
e-communication and now wish to sample the benefits of
ShareholderPlus and take advantage of these special
arrangements, please go to www.bt.com/shareholderplus.
Shareholder enquiries
As
well as e-communication, there are a number of other ways in
which you can find out about BT and your shareholding. Full
details are given on the shareholder information pages of the
2003 Notice of Annual General Meeting.
For general enquiries, please
contact the Shareholder Helpline on Freefone 0808 100 4141
(+44 121 433 4404 from outside the UK) or by e-mail at bt@lloydstsb-registrars.co.uk.
Consumer services
Further
information about the services for residential customers
featured in this Review is available as follows:
Information on the services we
offer is regularly enclosed with the phone bill.
Business services
For more information on business
services and solutions, contact us on 0800 400 400 or visit www.bt.com/business.
Special needs
An
audio cassette version of this Annual Review has been produced
for shareholders with special needs. To obtain a copy of this
cassette, which also contains extracts from the 2003 Notice of
Annual General Meeting, please contact the Shareholder Helpline
(see above).
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