Electronic communication
An increasing number of shareholders
now receive all of their BT shareholder communications electronically,
and are discovering the convenience of using the internet and email to
find out about their shareholdings and about BT. |
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| ShareholderPlus |
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Exclusive online offers on products
and services from BT and partner companies. |
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Available to BT shareholders who
choose to receive shareholder communications using the BT e-communication
service, and also have dividends paid directly to a bank or building
society or join the BT Dividend investment plan. |
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Shareview (in association with
Lloyds TSB Registrars)
Online services enabling BT shareholders
to: |
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access shareholdings and view
any recent sales, purchases or transfers |
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build and manage a full share
portfolio |
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view dividend information including
electronic tax vouchers |
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update address and/or bank details
online |
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appoint a proxy at company meetings. |
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Registration is free
For ShareholderPlus offers
and Shareview*
visit www.bt.com/signup and follow the on-screen instructions.
For Shareview only, visit www.shareview.co.uk.
Alternatively,
call the Shareholder Helpline (see below).
*You will need your unique eight-character
shareholder account number (printed below your name on the accompanying Admission
Card/Form of Proxy and also on your share certificate(s)). |
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Shareholder
enquiries
Online
www.bt.com/aboutbt has a wealth of constantly updated information
about BT, and www.bt.com/sharesandperformance has information
of particular interest to our shareholders. |
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Telephone
Shareholder Helpline – for
general
enquiries call:
Freefone 0808 100 4141 (+44 121 433 4404
from outside the UK) |
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Email
Please send your enquiries to bt@lloydstsb-registrars.co.uk |
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Post
Please write (including a daytime
telephone number) to:
Lloyds TSB Registrars
(2450), The Causeway,
Worthing, West Sussex BN99 6DA. |
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Other
publications
BT Group produces a series of reports
on its financial, business, social and environmental performance. Most
of these can be found on our website. Contact the Shareholder Helpline
for printed copies, where available. |
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| Share price |
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Shareline – for the daily
9.00 am BT share price together with recorded news about the company,
call: Lo-call 0845 701 0707 (UK callers only)
Calls charged as a local
call from anywhere in the UK*. |
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Share price line – for real-time
buying and selling prices for BT shares, call: 0906 822 2334 (UK callers
only). This service is provided by Teleshare, which is not part of BT
Group. Calls are charged at 60p per minute (including VAT)*. |
| *Different rates may
apply to calls from non-BT networks. |
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Special needs
An audio cassette version of
the Annual Review (including extracts from the 2004 Notice of Annual
General Meeting) has been produced for shareholders with special needs.
To obtain a copy of this cassette, please contact the Shareholder
Helpline.
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ShareGift
The Orr Mackintosh Foundation operates
a charity donation scheme for shareholders with small parcels of shares
which may be uneconomic to sell. Details of the scheme are available from
ShareGift at www.sharegift.org or by telephone on 020 7337 0501. Details
can also be obtained
from the Shareholder Helpline. |
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Unclaimed Assets
Register
BT subscribes to this search facility
for financial assets that have become separated from their owners. The
register donates a proportion of its public search fees to charity via
ShareGift. Further information can be found at www.uar.co.uk or telephone
0870 241 1713. |
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Capital gains tax
(CGT)
The rights issue in June 2001 adjusted
the value of your BT shares for CGT purposes. An explanatory leaflet is
available from the Shareholder Helpline.
The demerger
of mmO2 in November 2001 adjusted the value of your
BT shares for CGT purposes. For CGT calculations the base cost of the
BT Group shares and mmO2 shares is calculated by multiplying the acquisition
cost of the BT shareholding by 77.544% for the BT Group shares,
and 22.456% for the mmO2 shares. This is in accordance with the confirmed
opening prices for BT Group and mmO2 shares following the demerger.
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| Consumer services |
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| Further information on consumer
services featured in this Annual Review is available as follows: |
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BT Broadband – Call 0800 800
060 or visit www.bt.com/getbroadband |
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BT Together – Call 0800 800
150 or visit www.bt.com/together |
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BT Mobile Home Plan – Call
0800 0322 111 or visit www.bt.com/btmobile |
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BT Business services – Call
0800 400 400 or visit www.bt.com/business |
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| Information on the services we
offer is regularly enclosed with BT phone bills. |
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