Highlights

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BT is one of the world’s leading providers of communications solutions serving customers in Europe, the Americas and Asia Pacific. Our principal activities include networked IT services, local, national and international telecommunications services, and higher-value broadband and internet products and services. In the UK, we serve over 20 million business and residential customers, as well as providing network services to other operators.

• Group turnover of £18.6 billion

• New wave turnover of £4.5 billion, up 32%

• Profit before taxation, goodwill amortisation and exceptional items of £2.1 billion, up 4%

• Earnings per share before goodwill amortisation and exceptional items of 18.1 pence, up 7%

• Net debt reduced from £8.4 billion to £7.8 billion

• Full year dividend of 10.4 pence, up 22%

• Broadband end users of 4.9 million, up 123%