Annual Review and summary financial statement

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Annual review home
Highlights
Chairman's message
Chief Executive's statement
Growth through transformation
Report of operations and financial review
Auditors' statement
Summary financial statement
Summary report on directors' remuneration
Summary directors' report
Corporate governance
Board of directors
Information for shareholders

Growth through transformation

For BT in the twenty-first century, transformation is part of the job description. While we remain committed to our traditional portfolio of telecommunications services such as voice calls and private circuits, we are equally focused on generating new revenues in exciting and fast-growing new markets, particularly broadband, networked IT services and mobility. This transformation is driven by a single, overriding goal sustainable, profitable growth.

Achieving this goal is in the best interests of our shareholders, our customers, our people and the wider communities in which we operate.