BT’s business principles - or ground rules - provide guidance on how to compete fairly, deal with conflicts of interest, act within the law, manage risks, protect the environment etc. They also challenge us to consider other facets of our behaviour - our relations with one another, our customers and with the communities we serve.

I truly believe that a successful company is one that acts with integrity, sticks to its core values and earns the trust and respect of its peers. It is a company that customers want to do business with, that shareholders want to invest in and that we can all be proud to work for.

Ian Livingston - CEO BT Group

Business Principles

Relationships

Business Practice

Legal
Compete fairly
Inducements
Conflicts
Commitments
Risks
Assets
Information
Communication
Diversity
Health & Safety
Environment

Customers
Employees
Shareholders
Partners
Suppliers
Community

English [97Kb]